General questions

We will provide tracking number within 48 hours after we ship your order.

Some of the on-sale items would be taken off the shelf when they are sold out.

It may happen during public holidays or other special occasions such as customs inspections.

We will use different shipping couriers to ship the products depending on your location. The delivery time normally takes 5-20 working days.

Usually it won’t. If it happens after all, please notice that VAT will be 10% – 15% of the product value according to your location.

We recommend you browse with a desktop computer or try with another browser.

Other questions

Yes, our product is safe to use. We have the pressure release system inside to keep the pressure under risk.

A irrigation cycle can last from about 10 seconds to a minute, depending on personal anatomy and congestion. Most cycles last from 20 to 30 seconds. The cycle is complete when the upper tank is empty.

You’ll hardly feel anything during your irrigation. Nasal irrigation provides the immediate benefit of a clean nose and relief from sinus congestion.

You can clean it with water, details can be found in instructions.

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